Privacy policy

Privacy Policy

Last updated: September 18, 2026

This policy explains how DSJ CONNECT LLC, 9669 Avellino Ave, Orlando, FL 32819, USA ("Milo Pad", "we", "us") collects and uses personal information when you visit milopad.com or place an order.

Information we collect

  • Order information: name, shipping and billing address, email, phone number, payment details (processed by our payment providers, we never see your full card number) and the products you buy.
  • Device information: IP address, browser and device type, pages viewed and how you reached the site, collected through cookies and similar technologies.
  • Communications: emails and messages you send us, including refund requests.

How we use it

  • To process and deliver your order, send order and shipping confirmations and handle returns.
  • To answer your questions and provide customer support.
  • To screen orders for fraud.
  • To measure and improve our website and advertising, including through advertising and analytics pixels (for example Meta and Google) that may use cookies to show you relevant ads.
  • To send marketing emails only if you opted in. You can unsubscribe at any time using the link in every email.

Who we share it with

We share information only with service providers that help us run the store: Shopify (store platform and payments), payment providers, shipping carriers, email and customer support tools, and advertising and analytics platforms. We may also disclose information to comply with laws, respond to lawful requests or protect our rights. We do not sell your personal information.

Cookies

We use cookies for essential store functions (cart, checkout), analytics and advertising. You can control cookies in your browser settings; disabling essential cookies may prevent checkout from working.

Retention

We keep order records for as long as required for tax, accounting and warranty purposes. You can ask us to delete other personal information at any time.

Your rights

Depending on where you live (including California and the European Economic Area), you may have the right to access, correct, delete or restrict the use of your personal information, to object to processing, to data portability and to opt out of sale or sharing for targeted advertising. To exercise these rights, email contact@milopad.com. We will not discriminate against you for exercising them.

Children

Our site is not intended for children under 16 and we do not knowingly collect their data.

Changes

We may update this policy to reflect changes in our practices or the law. The date at the top shows the latest version.

Contact

DSJ CONNECT LLC, 9669 Avellino Ave, Orlando, FL 32819, USA. Email: contact@milopad.com